Table of contents
About Mention Me
Mention Me is a marketing platform that helps brands amplify the human voice — identifying and activating their true promoters to drive referral-led growth. Trusted by leading consumer brands, Mention Me turns customer advocacy into a measurable, scalable acquisition channel.
Industry: Marketing Services
Company Size: Mid-sized
Location: United Kingdom
Main Improvement Areas:
- Eliminating manual commission modeling
- Restoring trust between sales and finance
- Reducing end-of-month stress
- Empowering sales managers with real-time visibility
- Speeding up commission plan deployment
The Challenge
Commission management at Mention Me was a quarterly fire drill.
Every time the commission plan changed — which happened regularly — RevOps Lead Antonio Worner had to rebuild the entire model from scratch in a spreadsheet. A custom, handcrafted Excel file that took anywhere from 10 to 15 hours per quarter just to model. And that was before a single payout had been calculated.
But the real cost wasn’t just time. It was trust.
With finance owning commission calculations and sales constantly questioning the numbers, every end-of-month cycle turned into a back-and-forth that benefited no one. Finance had a hard deadline — books closed by 12AM on the first of the month — but they’d frequently miss it because the data had to be manually processed and validated. Sales reps would ask “Is my commission correct?” and nobody had a clean answer.
“There was a back and forth between sales and finance going, ‘Is my commission correct?’ Which is never good for anyone.” — Antonio Worner, RevOps Lead at Mention Me
The business was growing fast. The commission plans were genuinely complex, with multiple variables feeding in from Salesforce. Managing that complexity in a spreadsheet wasn’t just inefficient — it was a structural risk.
The Solution
Mention Me chose Remuner to replace their manual process entirely.
The integration with Salesforce was central to the decision. Opportunity data feeds directly into Remuner, which calculates commissions automatically — no more manual data wrangling, no more rebuilding models from zero each quarter.
What stood out to Antonio wasn’t just the functionality. It was how Remuner handles complexity.
“Remuner is incredibly simple for a commission plan. Models can be complex, but Remuner makes it simple. It translates complexity into simplicity.” highlights Worner.
Their multi-variable commission plans, which previously required custom Excel logic and hours of modeling, are now built and launched within a day or two. The same day, if needed.
The Remuner team also played a direct role in their success. Their CSM, Joana, works closely with Antonio to build plans when time is short — a level of support he hadn’t seen from other providers.
“The team at Remuner have been amazing. I don’t think a lot of other providers can provide that kind of level of support, particularly in a time where we’re moving so quickly.”, said Worner.
Key Results
- 10–15 hours saved per quarter — no more building commission models in Excel. Antonio now focuses on work that actually moves the needle.
- End-of-month stress eliminated — accruals, payouts, and pending amounts are visible at a glance. Finance closes on time, every time.
- Sales managers are self-sufficient — they can go into Remuner themselves, model out new commission scenarios, and get their numbers ready for period close without involving RevOps.
- Real-time motivation for reps — sales reps and managers can see exactly where they stand in the quarter, what they’ve earned, and where they’ll land based on historical performance.
- Plans live in days, not weeks — from design to launch in one or two days, with the support to match.
After using Remuner
Today, commission management at Mention Me looks completely different.
What was previously managed through spreadsheets is now centralized, automated, and fully visible across finance and commercial teams.
Sales managers and finance leaders can independently model plans, review payouts, and forecast outcomes without relying on manual calculations.
Antonio remarks that “I can empower users, sales managers, and finance leaders to go into Remuner and model out a potential new commission plan without needing an Excel model.”
The platform has also improved accountability across the commercial organization.
Sales representatives can track their progress throughout the quarter, understand how they are pacing against targets, and project potential outcomes in real time.
“Our sales reps and managers can go in, see where they are for the quarter, use that as motivation, and understand where they’re likely to land.”
Overall results after using Remuner
Significant operational time savings
One of the biggest improvements has been the reduction in time spent maintaining commission models manually.
Tasks that previously consumed entire days each quarter are now automated, allowing teams to focus on strategic work instead of spreadsheet maintenance.
“With that time save — around ten to fifteen hours a quarter — I can focus on things that actually move the needle.”
Reduced end-of-month stress
Month-end and quarter-end closes have become significantly smoother.
Finance teams now have clear visibility into accrued commissions, pending payouts, and current performance without manually reconciling spreadsheets under pressure.
“The stress is removed from end of month in terms of payouts.”
More trust and transparency
By centralizing commission logic inside Remuner, Mention Me has improved transparency across teams.
Sales managers and representatives can access the information they need directly, reducing confusion, manual reviews, and payout disputes.
The result is greater confidence in the process from both finance and commercial teams.
Flexibility without slowing the business down
One of the biggest advantages for Mention Me has been speed.
The company can now launch, test, and adapt compensation plans quickly without creating operational overhead every time the business evolves.
“The speed to get something up and running is second to none.”
That flexibility allows Mention Me to continue scaling its commercial organization without sacrificing operational efficiency.
Ready to remove the stress from commission management?
If your team is still building commission models in spreadsheets, spending hours every quarter reconciling numbers between sales and finance — there’s a better way.
